Front Desk Receptionist & Cashier for Luxury Salon & Spa

Join Annisa Salon & Spa, a premier beauty and wellness destination in Bali, as our Front Desk Receptionist & Cashier. We are seeking a professional, customer-focused individual to manage our reception area, handle client bookings, and ensure smooth financial transactions. As part of our team, you'll be the first point of contact for our clients, providing a warm and welcoming atmosphere while efficiently managing our reception desk and cashier operations.

Annisa Salon & Spa is renowned for its luxurious treatments and exceptional service, attracting a diverse clientele from around the world. Located in the heart of Badung, our salon offers a serene and elegant environment where clients can relax and rejuvenate. We are committed to providing the highest standard of beauty and wellness services, and we are looking for someone who shares our passion for excellence and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Greet and assist clients at the reception desk, providing a warm and professional welcome.
• Manage client bookings, appointments, and cancellations using our in-house booking system.
• Handle cashier duties, including processing payments, managing transactions, and maintaining accurate financial records.
• Provide information about our salon's services, treatments, and facilities to clients.
• Ensure the reception area is clean, organized, and welcoming at all times.
• Assist with inventory management and restocking of reception supplies.
• Coordinate with our beauty therapists and spa staff to ensure smooth operations.
• Handle any customer complaints or issues professionally and discreetly.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or receptionist role, preferably in a salon, spa, or hospitality setting.
• Strong communication and interpersonal skills, with the ability to interact professionally with a diverse clientele.
• Excellent organizational and multitasking skills, with the ability to manage multiple tasks and priorities.
• Proficiency in using basic office software, such as Microsoft Office or Google Workspace.
• Familiarity with POS (Point of Sale) systems and cash handling procedures.
• Ability to work well under pressure and meet deadlines.
• Attention to detail and a commitment to providing excellent customer service.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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